Velvetyogurt accepts PayPal and all major credit cards.
HOLDS & RESERVES
Velvetyogurt is able to reserve items for up to 48 hours. Reserves may be eligible upon request. However, a non-refundable deposit may be required depending on the length of reserve. Please contact us if you would like to place an item on reserve.
Velvetyogurt offers layaway plans for items €100 and over after an item has been listed for 24 hours or more. All layaway items require an initial deposit of 20% and the full balance must be paid within 45 days. We are happy to work out a payment plan adjusted specifically to your needs. Please note layaway deposits are non-refundable but do go toward the overall cost of the item.
Velvetyogurt accepts cancellations within 24 hours of purchase unless an order has already been shipped, in which case we cannot issue a cancellation.
All domestic packages are shipped within 3-5 business days via USPS Priority Mail. Generally packages arrive within 1-3 days of shipping. All packages are sent with delivery confirmation.
All international packages are shipped with 3-5 business days via USPS First Class Mail. Generally packages arrive within 2-8 weeks of shipping, depending on your location. However, shipping times can greatly vary depending on a variety of issues, including customs. Please Note: Velvetyogurt is NOT responsible for any VAT, import fees and taxes.
Both international and domestic packages can be upgraded to add insurance and/or express shipping. These upgrades are available upon request and will be made after the additional invoice is paid which is sent via PayPal.
LOST OR DAMAGED PACKAGES
Velvetyogurt is not responsible for lost packages or damages incurred to the package while shipping. If you are concerned about the safety of your package, please consider upgrading your order to add insurance.
Refunds and Exchanges
Velvetyogurt does not accept returns. All sales are considered final. If you are unhappy with your purchase, please contact us with your concerns.
If you have questions about sizing, condition, etc. feel free to contact me with any questions or concerns prior to purchase.
Additional Policies & Information
Velvetyogurt is clothing boutique specializing in authentic vintage clothing. While we do sell dead stock (clothing that has never been worn) most of our items have been previously loved. Ranging in age from 45 -115 years old, our pieces may have minor flaws. We do our best to disclose all defects in the description. If you have specific questions about an item, ask away! We're happy to answer any questions.
Sizing can be a daunting task but it doesn't have to be! Grab a measuring tape and check out our page on how to measure yourself as well as how our measurements compare to modern sizes.